FAQ

If you have questions that are not answered in our FAQ, please contact us!

All of our biscuits are made and decorated to order. Most orders are ready to ship in 3 – 4 business days.

Boston Barkery Biscuits can be enjoyed for up to 12 months.

Every Boston Barkery biscuit is hand decorated by one of our decorating artists.

Yes – you can pick up your order at the Boston Barkery Retail Store. Shipping will not be charged on local pickup orders.

Boston Barkery biscuits are packed carefully to ensure the treats arrive safely. If a biscuit arrives damaged, please contact us and we will credit your next order.

Boston Barkery biscuits do not need to be refrigerated.

Carob is a dog-friendly substitute to chocolate. With all the same great sweet richness that makes chocolate a delight to eat. Made from the pods of a Carob Tree, it is 100% natural and 100% healthy for dogs.

Boston Barkery uses Stripe to process payments. Stripe is highly secure, using industry-leading technology to keep information encrypted and secure.