If you have questions that are not answered in our FAQ, please contact us! We currently offer free contactless curbside pickup at our Rowely, MA location! Please select this option during checkout.

When will my order arrive?

All of our biscuits are baked and decorated to order! Most orders are ready to ship in 1-2 business days. For local pickup, we will contact you when your order is ready. During periods of extremely hot weather, we may delay shipment of your order to ensure it arrives safely.

What is the shelf life of Boston Barkery biscuits?

Boston Barkery Biscuits can be enjoyed for up to 12 months.

I have a small dog. Will he be able to chew the larger-sized biscuits?

Our biscuits are soft-breaking for dogs of all sizes. For extra small mouths or older dogs, we would recommend our gingerbread recipe. Small mouths love our Barkery Bites!

Where are the treats made?

All of our treats are hand baked and decorated in our Massachusetts bakery using simple, wholesome ingredients.

What are the ingredients?

Ingredients are listed on each product page, as we have many yummy biscuit recipes. Our biscuits are made with simple, human grade ingredients that you would find in the baking aisle of a grocery store. Our pets are our family too, so only the highest quality ingredients go into our biscuits.

Can I pick up my order in your retail store?

We currently offer contactless curbside pickup in our Rowley, Massachusetts store.

Are Boston Barkery biscuits decorated by hand?

Every Boston Barkery biscuit is hand decorated by one of our decorating artists.

Do you use chocolate? What is carob?

Carob is a dog-friendly substitute to chocolate, with all the same richness that makes chocolate a delight to eat. Made from the pods of a Carob Tree, it is 100% natural and 100% healthy for dogs.

Do your biscuits need to be refrigerated?

Boston Barkery biscuits do not need to be refrigerated.

What happens if a biscuit breaks during shipment?

Our treats are packed carefully to ensure the treats arrive safely. If a biscuit arrives damaged, please contact us!